Contact Us
Get in Touch
For the fastest response, please reach out to us via email. We strive to respond to all inquiries within 24–48 hours during business days.
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Customer Support Email:
getsquishy@outlook.com -
Response Time: Monday – Friday (9:00 AM – 6:00 PM HKT)
Business Operations
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Mainland China Office (Logistics & Investment): Yunchan (Investment) Putian Co., Ltd. Room 904, Building 4, No. 1033 Dongyuan West Road, Longqiao Street, Chengxiang District, Putian City, Fujian Province, China
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Hong Kong Office (Strategic Operations): BLUE STAR TRADING LIMITED RM C, 6/F, World Trust Tower, 50 Stanley Street, Central, Hong Kong
Quick Links & FAQ
Before reaching out, you might find a quick answer here:
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Order Status: Once your order ships, you will automatically receive an email with your tracking number.
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Shipping: We offer reliable global shipping options to ensure your squishies arrive in perfect, "groovy" condition.
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Returns & Exchanges: If you have any issues with your purchase, please email us with your order number, and we will make it right.
Customer Support Hours
Our team is available during the following hours:
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Monday – Friday: 9:00 AM – 6:00 PM (HKT)
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Saturday – Sunday: Closed (Resting our hands for more squishing!)
Stay mellow, stay groovy!